WhatsApp Cloud API
Overview
Readme
Cloud API Overview
Message Throughput
Rate Limits
Available Metrics
Scaling
Data Privacy & Security
Get Started
Readme
Step 1: Set up Developer Assets and Platform Access
Step 2: Send a Test Message
Step 3: Configure a Webhook
Step 4: Receive a Test Message
Next Steps
Get Started for BSPs
Prepare and Plan
Set up Assets
Sign Contracts
Build Integration
Step 1: Get System User Access Token
Step 2: Set up Webhooks
Step 3: Subscribe to your WABA
POST
Step 4: Get Phone Number ID
GET
Step 5: Register Phone Number
POST
Step 6: Receive a Message from Consumer App
VIEW
Step 7: Send a Test Message
POST
Guides
Readme
Mark Messages as Read
Sell Products and Services
API Reference
Readme
Account Migration
Block Users
Business Compliance
Business Profiles
Registration
Media
Messages
Phone Numbers
Two-Step Verification
WhatsApp Business Accounts (WABAs)
WABA Subscriptions
Payments API - SG
Payments API - IN
Typing indicators
Examples
Send Sample Issue Resolution Template
POST
Webhooks
Readme
Understanding Webhooks
Generate Endpoint for Webhook Testing
Components
Message Status Types
Status: Transaction Status - Order Details Message
VIEW
Support and Troubleshooting
Support
Errors
Technical Implementation FAQs
Data Privacy & Security FAQs
Regulatory Compliance FAQs
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Stored and Collected Data
创建时间: 2025-05-28 16:39

All data collected, stored and accessed by Cloud API is controlled and monitored to ensure proper usage and maintain the high level of privacy expected from a WhatsApp client.

Information about the businesses, including their phone numbers, business address, contacts, type, etc. is maintained by Meta and the Business Manager product and complies with the terms of service set by Meta. Cloud API relies on Business Manager and other Meta systems to identify any access to Cloud API on behalf of the business.

Messages sent or received through Cloud API are only accessed by Cloud API, no other part of Meta can use this information. Messages have a maximum retention period of 30 days in order to provide the base features and functionality of the Cloud API service; for example, retransmissions. After 30 days, these features and functionality are no longer available.

Cloud API does not rely on any information about the user (customer/consumer) the business is communicating with other than the phone number used to identify the account. This information is used to deliver the messages through the WhatsApp client code. User phone numbers are used as sources or destinations for individual messages; as such they are deleted when messages are deleted. No other part of Meta has access to this information.

Like the On-Premise client, the WhatsApp client code used by Cloud API collects messaging information about the business as required by WhatsApp. This is information used by WhatsApp to detect malicious activity. No message content is shared or sent to WhatsApp at any time and no WhatsApp employee has access to any message content.

Cloud API DataSystemAvailable to rest of MetaAvailable to WhatsApp
Message contentCloud APINoNo
Consumer phone numberCloud APINoYes
Non-identifiable statisticsCloud APIYesYes
Integrity signals - per businessWhatsApp ClientNoYes
Business InformationBusiness ManagerYesYes
Billing - per businessWhatsAppYesYes
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