Read Documentation
Before you start, we recommend reading through our developer documentation and our Postman collection. This helps you understand how the Cloud API works, including how to get started and migrate numbers.
Plan Onboarding & Migration
You must use Embedded Signup to onboard new customers to the Cloud API. If you haven’t already, integrate and launch Embedded Signup. Embedded Signup is the fastest and easiest way to register customers, enabling them to start sending messages in less than five minutes.
Next, think about which clients you want to migrate to the Cloud API first. Our general recommendation is to migrate all of your clients from the On-Premises to the Cloud API, but each client’s need may vary. As you think about which clients to migrate, consider:
| Consideration | More Context |
|---|---|
Are my client’s throughputs and message volumes supported by Cloud API? | The Cloud API supports most businesses at 80 messages/second cumulative peak throughput, including text/media and ingoing/outgoing. |
Are my client’s compliance needs met by the Cloud API? | The Cloud API is GDPR compliant and has SOC 2 certification. Servers are hosted in North America. |
Are my clients using features supported by the Cloud API? | Most major features are supported. See full list here. |
Once you know who’s going to be migrated, you can build a migration plan and timeline.
As you create your plan, remember to design your system for two scenarios: onboarding new customers and migrating current customers from On-Premises to Cloud API. For the migration scenario, include plans to backup your current On-Premises instance and migrate those numbers to the Cloud API.
Plan Communication With Clients
First, you need to decide whether to notify existing clients about migration. Then, you should determine if you need to create or update any documentation to support the Cloud API setup.
Make Pricing Decisions
Since the hosting costs for the Cloud API are covered by Meta, you should decide if you would like to update your prices accordingly.